Support you can rely on

Do you have a question? Chat live with your CareTeam from 8 AM to 9 PM ET Monday through Friday and 9 AM to 6 PM ET Saturday and Sunday, or leave a secure chat after hours and receive a reply within the next business day.

Chat live with us to get answers to questions about Rx order status, refills, medication, symptoms, side effects, interactions, billing, insurance or payments and financial assistance.

To avoid wait times on the phone, we recommend contacting us through live chat. Sign in or register, then click on the chat icon.

Rx refills or order status
Call the number on your Rx label or 1-800-237-2767 (TTY: 711).
Monday through Friday, from 8 AM to 8 PM ET

Billing and payments
1-800-250-9631 (TTY: 711)
Monday through Friday, from 8 AM to 8 PM ET

Login and technical support
For help with CVSspecialty.com or the CVS Specialty app, call 1-855-264-3239 (TTY: 711).
Monday through Friday, from 9 AM to 6 PM ET