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      Checking order status online

      Watch an overview on how to check your order status on your CVSSpecialty.com online profile. This includes viewing all of your current and past orders that we are working on, those that are experiencing delays, and orders that have shipped. You can select a prescription order to view more details about the current state of your order including name, order number, delivery address, and real time tracking updates once the order has shipped. The chat icon is present on this page in the event you may have any questions for our CVS Specialty Care Team.

       

      Once you log into your CVS Specialty account, select the three line menu at the top right to display the features in your account.  

      Select Orders to view the Your Orders page, which displays all of your current and past orders, including orders we are currently working on, orders that are experiencing delays, and orders that have shipped that are on their way to you. 

      By selecting the filter button, you will have the ability to view all orders placed within the last 36 months. 

      We will also let you know if your medication requires refrigeration and if your order delivery requires a signature. 

      Select a Prescription order to view the Order Details page, which will provide a detailed view about the current state of your order, including any important reminders or issues affecting the order, such as prior authorization status. 

      Other details include the full drug name and dosage. A status tracker and an order number. 

      Depending on the delivery address selected when the order was placed, either a pickup location or shipping address information will be displayed, including real time tracking updates once the order is shipped. 

      You can also engage with the chat icon from this page if you need additional help with your order coming soon. 

      You will also be able to reschedule your order, add a method of payment or copay assistance card, and engage with other self-service features from this page. 

       

       

       

      This information is not a substitute for medical advice or treatment. Talk to your doctor or health care provider about your medical condition and prior to starting any new treatment. CVS Specialty assumes no liability whatsoever for the information provided or for any diagnosis or treatment made as a result, nor is it responsible for the reliability of the content.

      CVS Specialty does not operate all the websites/organizations listed here, nor is it responsible for the availability or reliability of their content. These listings do not imply or constitute an endorsement, sponsorship, or recommendation by CVS Specialty.

      Your privacy is important to us. Our employees are trained regarding the appropriate way to handle your private health information.