A pharmacy that goes further for you
We bring together unmatched scale, access and expertise to deliver real value — for you and your members.
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National reach, personal touch
- Specialty mail, retail and infusion options
- In-home and telephonic nationwide nursing support
- Service in all 50 states, including Alaska, Hawaii, Puerto Rico
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Unmatched access
- Access to a wide array of limited-distribution drugs
- Proven success sourcing generics and biosimilars
- Proactive supply chain management to prevent disruptions
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Trusted expertise at scale
- 1.8M members and 13.5M prescriptions annually*
- Integrated support across medical and pharmacy benefits
- Disaster readiness and continuous care during emergencies
Delivering measurable value for your business and your members
Advanced clinical care, with a human touch
Specially trained CareTeams to support complex medication therapies. Our people, services and technology work together to deliver more personalized support — and better outcomes.
Personalized member experience
From compassionate, one-on-one support to medication and financial support, we make sure your members feel cared for, understood and never alone on their treatment journey.
Streamlined workflows
With EHR connectivity and tools like CVS Specialty® Central and Prescriber Foresight, we minimize manual outreach to providers and create administrative efficiencies, helping avoid delays in therapy. Providers can focus less on paperwork and more on member care.
Digital innovation to deliver health outcomes
Investment in technology, focus on experience and ongoing efforts to improve care delivery and outcomes.
Taking care of your members and those who care for them
35+
Centers of Excellence manage the most complex therapies
Going the extra mile to help those in need
Kendra: My specialty patients have diseases such as breast cancer, they have lung cancer. I also have patients that we service that have had a recent transplant and also patients that have HIV.
Kelly B.: They've just received this devastating diagnosis and they are scared, they're confused, and this medication is their gateway to getting help. Her patients matter to her, her employees matter to her, and all of it's really genuine.
Brianna: Kendra finds ways to really inspire me personally and also not just myself, but the team.
Kelly W.: She always makes us feel comfortable that, you know, we can come and talk to her about anything. So she's the actually the best boss I've ever had.
Group: Good morning, good morning, good morning, good morning.
Kelly B.: Kendra is always willing to do more for everyone, but she takes a very special place with senior citizens.
Jane: I'm 80 years old, and so I have a number of medications that renew at different times and can get very complicated. So it's a pleasure to come to the pharmacy and have people who know what they're doing and do it well.
Kendra: So the majority of our patient interactions occur over the phone, and we ship the medications to the patient's place of choice.
Richard: The doctor looked at her and said, Mr. Connor, I'll give your wife six months to 12 months to live. I couldn't believe it.
Kendra: She was a prior brain cancer survivor who was recently diagnosed with inoperable lung cancer. When I initially started my conversation with Mr. Connor about Misses Connor, I caught a drug drug interaction between her oncology medication and an existing medication that she was taking.And I knew at that point Mr. Connor knew that I had his wife's best interest in mind. What was very clear to me was the love that he had for his wife and also that he was very unsure of the next leg of his journey.
Richard: My wife was 100 lbs weight, then skin and bones.
Kendra: The best way that I could care for Missus Connor was to take care of Mr. Connor. How is she doing overall, would you say on a scale of 1 to 10 right now? My grandfather took care of my grandmother. She was very sick later in her life. That really helped influence the way I helped.Mr. Connor.
Kendra: How are you doing?
Richard: Very good, babe.
Kendra: So I got news for you.
Richard: Tell me what? Oh, boy!
Kendra: I'm so grateful for the friendship and the personal growth that I've had throughout this hand sound. The best thing that I can do as a pharmacist is to positively impact patient care.
Reach your goals faster with CVS Specialty®
Pharmacy services that work for you
We align with your goals to support better decisions by using real-time pipeline surveillance, powerful analytics and expert insights to help you manage trends, control costs and stay ahead of what’s next.
Count on us to be your go-to specialty pharmacy
"I appreciate the proactive outreach reminders. They ensure that I order my medication in time. The whole process is incredibly easy each time I need a refill. Also, the medication always arrives in a timely manner."
Melanie
Specialty patient
Contact us
We’re here to help. Whether you have questions, need support or just want to learn more, don’t hesitate to reach out.
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*FOR PRESCRIPTIONS ANNUALLY: CVS Specialty® Finance, includes Specialty Mail and CVS Pharmacy Specialty Services, 1/1/2024-12/31/2024.
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*FOR PROVIDERS: CVS Health® Enterprise Analytics, April 15, 2020. Actual results may vary depending on benefit plan design, member demographics, programs implemented by the plan and other factors. CVS Specialty Expedite® is available exclusively for providers who use compatible EHR systems that participate in the Carequality Interoperability Framework or have an eligible EHR with CVS Health-enabled data connections and a fully executed connectivity agreement. All data sharing and usage complies with applicable privacy laws. Some payors have specific utilization management requirements related to PA submissions (e.g., review, submission and/or physical signature by prescribers). CVS Specialty Expedite is only used where permissible by payor requirements and applicable law.
